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We offer rehabilitation case management and treatment services to the personal injury and clinical negligence markets.

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Blog

Welcome back!

Where comfort
meets compassion

Connect with us to explore how you can optimize your performance and achieve healthier results.

Explore & corporate

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Welcome back!

Where comfort
meets compassion

Connect with us to explore how you can optimize your performance and achieve healthier results.

Corporate Corporate Corporate Corporate

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Welcome back!

Where comfort
meets compassion

Connect with us to explore how you can optimize your performance and achieve healthier results.

What they say about us

Working here has been an incredibly rewarding experience. The team is supportive, the leadership genuinely cares about employee growth, and every day brings new opportunities to learn and contribute. I’m proud to be part of a company that values hard work, innovation, and collaboration.

Working here has been an incredibly rewarding experience. The team is supportive, the leadership genuinely cares about employee growth, and every day brings new opportunities to learn and contribute. I’m proud to be part of a company that values hard work, innovation, and collaboration.

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Our difference

HCML’s 5day end-to-end model is built differently — and purposefully.

The result is faster decisions, fewer avoidable long-term absences and more effective support that tackles the full set of barriers to work.

Our difference

HCML’s 5day end-to-end model is built differently — and purposefully.

The result is faster decisions, fewer avoidable long-term absences and more effective support that tackles the full set of barriers to work.

Treatment & Diagnostics

Latest news – add better copy

Fast access to
care starts here.

Our secure referral process makes it easy for solicitors, insurers, employers, and healthcare professionals to connect clients with the support they need.

Fast access to
care starts here.

Our secure referral process makes it easy for solicitors, insurers, employers, and healthcare professionals to connect clients with the support they need.

Fast access to
care starts here.

Our secure referral process makes it easy for solicitors, insurers, employers, and healthcare professionals to connect clients with the support they need.

Fast access to
care starts here.

Our secure referral process makes it easy for solicitors, insurers, employers, and healthcare professionals to connect clients with the support they need.

Fast access to
care starts here.

Our secure referral process makes it easy for solicitors, insurers, employers, and healthcare professionals to connect clients with the support they need.

Fast access to
care starts here.

Our secure referral process makes it easy for solicitors, insurers, employers, and healthcare professionals to connect clients with the support they need.

We are proud to work here

At HCML, our values guide how we support clients, work together, and make a meaningful impact every day.

Fast access to
care starts here.

Our secure referral process makes it easy for solicitors, insurers, employers, and healthcare professionals to connect clients with the support they need.

Fast access to
care starts here.fdhdf

Our secure referral process makes it easy for solicitors, insurers, employers, and healthcare professionals to connect clients with the support they need.

Fast access to
care starts here.fdhdffasdfasf

Our secure referral process makes it easy for solicitors, insurers, employers, and healthcare professionals to connect clients with the support they need.

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Our secure referral process makes it easy for solicitors, insurers, employers, and healthcare professionals to connect clients with the support they need.

Latest news – add better copy

All publications

Spotting the signs of MSK and how to prevent issues occurring

Reports show that up to 30 million working days are lost each year due to MSK issues. Our data shows us that musculoskele…

HCML expands case management proposition with acquisition of ILS

HCML, one of the UK’s leading providers of case management and rehabilitation services, have acquired ILS, specialists in…

From Resilience to Remarkable: An Inspiring Rehabilitation Journey with HCML and STEPS

The Rehabilitation Client’s story is a testament to extraordinary determination and resilience. Following an above-knee a…

Navigating Cravings: How Your Emotions Influence Eating Habits

Do you find yourself frequently reaching for unhealthy snacks when stressed or anxious? Understanding the emotional trigg…

Upcoming changes to Statutory Sick Pay – how will this impact reward strategy?

In October 2024, the new Labour government introduced the ‘Make Work Pay’ initiative, designed to help more people stay i…

World Sleep Day: Sleep & Your Wellbeing

Welcome back to another HCML HealthCast episode, empowering you to support your health at work and beyond. In celebration…

Nutrition, Hydration, and Brain Health: The Key to Recovery and Resilience

March marks two significant health awareness events—Nutrition and Hydration Week and Brain Awareness Week. These observan…

Women in Healthcare: The Next Decade Must Be About Action

By Pauline Cunningham, Director of Group Human Resources at HCML As we observe this year’s International Women’s Day, the…

Supporting Employee Wellbeing: How a Management Referral Can Benefit Your Business

Employee health and wellbeing are critical to maintaining a productive and engaged workforce. When an employee’s health b…

Supporting Children’s Mental Health After Injury – “Know Yourself, Grow Yourself

Understanding the Impact of Injury on Mental Wellbeing Experiencing an injury can be challenging for a child or young per…

Time To Talk Day: Why Talking About Mental Health Matters

Time to Talk Day is an important initiative dedicated to encouraging open conversations about mental health. It serves as…

Raising Awareness on Tinnitus Week: Practical Advice and Insights

February 3rd – 9th marks Tinnitus Week, a time dedicated to raising awareness and offering support to those affected by t…

Introduction to Rebecca Green, Rehabilitation Case Manager

Tell me a bit about your background as a physiotherapist. I qualified as a physiotherapist in 2010 and began my career w…

Introduction to Kim Ryder, Rehabilitation Case Manager

Kim Ryder is an experienced physiotherapist, with almost 25 years’ practice and 20 years as an amputee specialist. Tell u…

A new report finds businesses are offering staff the wrong health benefits

A new report has found that businesses are likely to be offering staff the wrong benefits. Healthcare and wellbeing provi…

Menopause Support in the Workplace

October marks Menopause Awareness Month, a time dedicated to raising awareness, understanding, and support for women expe…

New senior hires at HCML

James Murray joins as HCML’s Chief Executive Officer from 30 September 2024. Originally a pharmacist, James has enjoyed a…

NHS wait times are costing businesses as employees go absent

A new report has found long NHS wait times are having a profound financial impact on businesses in the UK. Specialist hea…

Workers say colleague absence is making them ill due to increased workload

A new research report amongst employees at companies with 50+ employees shows that employee absence due to sickness or ho…

Blog, News, Views

Preparing for life back at work after the summer break

Resetting for Success Why transitioning back is tough Returning to work after a relaxing summer break can feel like a dau…

HCML Earns 2024 Great Place To Work Certification™ for the third year in a row

HCML is proud to announce that we have been listed in the top 100 employers in the Great Place To Work Certification™ for…

HCML named one of the UK’s Best Workplaces for Women™ 2024

HCML is proud to announce that we have been listed in the top 100 employers in the UK’s Best Workplaces for Women™.

How understanding different gender needs will improve productivity and retention

Leading corporate health and wellbeing and specialist rehabilitation and case management provider HCML’s newly released r…

The hidden dynamics of wellbeing: navigating work/life balance and employee health

The modern work environment With the rise of remote and hybrid working, the increasing recognition of the effects of work…

HCML named one of the UK’s Best Workplaces for Wellbeing™ 2024 and one of the UK’s Best Workplaces for Development ™ 2024

HCML is proud to announce that it has been named among the top 100 large companies in the UK’s Best Workplaces for Wellbe…

The Pitfalls of Wellbeing Washing: A call for authentic corporate health solutions

Discover the concept of 'wellbeing washing' where companies superficially promote employee wellbeing without meaningful s…

HCML welcomes new Medical Director, Dr Markus Laupheimer

Introducing Dr Markus Laupheimer, HCML’s new Medical Director. Dr Markus is a qualified GP and Sports and Exercise Muscul…

Understanding and mitigating absenteeism in the modern workplace

Leading corporate health and wellbeing and specialist rehabilitation and case management provider HCML’s, celebrates Ment…

Employee Assistance Programme confusion is hurting businesses financially

Take a read at HCML's latest corporate health and wellbeing report focused on Employee Assistance Programmes.

What’s the connection between movement and mental health?

Leading corporate health and wellbeing and specialist rehabilitation and case management provider HCML’s, celebrates Ment…

A lack of understanding of different gender needs is adding to workplace absence

Leading corporate health and wellbeing and specialist rehabilitation and case management provider HCML’s newly released c…

Pamela Gellatly wins Lifetime Commitment to Wellbeing at Great British Workplace Wellbeing Awards

Dr Pamela Gellatly, Strategic Development Director for HCML, has been awarded the Lifetime Commitment to Wellbeing award…

Why and how workplaces are embracing neurodiversity

Tim Heard provides an article on why and how workplaces are embracing neurodiversity

HCML appoints David House as Non-Executive Director

HCML, the leading providers of corporate health services, case management, and treatment services, has appointed David Ho…

Top tips for sleep and why sleep matters to your workforce and your business

Sleep is not only a personal matter, but also a workplace one. Research shows that lack of sleep can impair cognitive fun…

Championing HCML’s apprentices – Dereck

This National Apprenticeship Week, we speak to Dereck, an IT Apprentice at HCML. Dereck joined HCML in February 2022, and…

The child’s voice: the role of effective communication in children’s mental health during rehabilitation

HCML Specialist Rehabilitation Case Manager Louise Derrick provides insight into the children’s rehabilitation journey an…

Championing HCML’s apprentices

This National Apprenticeship Week, we’re speaking to a couple of our colleagues about their apprenticeships and finding o…

The child’s voice: how it shapes the rehabilitation of children’s personal injury and impact on mental health

HCML Rehabilitation Case Manager Gina Barker explains how the child’s rehabilitation journey involves actively listening…

Case Manager Profile – Jane Symonds

Introducing Jane Symonds, HCML Specialist Rehabilitation Case Manager We are pleased to introduce Jane Symonds, a Special…

Medbelle and HCML announce partnership

Medbelle and injury and rehabilitation specialists HCML have announced a new partnership that will improve the healthcare…

Question to ask your GP this Menopause Awareness Day 2023

In our series this Menopause Awareness Month, we’re asking the questions you may have been wanting to ask your GP. On Men…

My periods have stopped – am I going through the menopause?

It’s Menopause Awareness Month and we’re tackling the questions you may want to ask your GP about the menopause. In this…

A focus on HCML amputee rehabilitation and case management

Instructing a rehabilitation case manager HCML rehabilitation case managers all have clinical backgrounds. The amputee ca…

HCML makes three senior promotions

HCML, the leading providers of rehabilitation case management, treatment and occupational health services, announces thre…

HCML joins the Superhero Tri powered by Marvel

This Saturday, an ‘elite’ team from HCML will join forces with some of its wonderful clients, customers and partners to t…

HCML acquires CA Case Management Limited to further bolster case management offering

HCML, the leading provider of corporate health, wellbeing and rehabilitation services, announces that it has acquired CA…

HCML earns ‘Great Place to Work®’ title for second time

HCML, the national leading providers of occupational health, wellbeing and rehabilitation services, has been officially a…

Changing the Perception of Hospices and Respite Care

What you might not know about the role of the hospice and respite in children’s rehabilitation When we think about hospic…

Proud to be part of the Apposite Capital Family

Apposite Capital is named Private Equity Investor of the Year 2023 We’re delighted that healthcare specialist investor Ap…

The importance of staying hydrated

Water accounts for 60% of the human body and performs several essential functions including regulating body temperature,…

HCML’s Children & Young People’s Services team expands its clinical expertise

We’re pleased to welcome Suraiya Kazi to the HCML team. With 25 years’ nursing experience working with children in acute…

Helmet hair better than head injury?

Helmet hair better than head injury? What do Argentina, Singapore, Cyprus, Australia, and New Zealand all have in common?…

We’ve all got Mental Health

We’ve all got Mental Health In recent years we have seen a seismic shift in the way we talk about mental health. In 2017…

Hard to Swallow? The uncomfortable reality of swallowing disorders

Hard to Swallow? The uncomfortable reality of swallowing disorders A common condition after brain injury is dysphagia – d…

Q&A with Jason Chidwick, HCML Clinical Lead for Amputee Services

Q&A with Jason Chidwick, Clinical Lead for Amputee Services This month is Limb Loss/Limb Difference Awareness Month. It’s…

Why hydration is important for healthy brain function

The human brain is approximately 75% water and requires regular intake of water to stay hydrated and functioning. Health…

HCML appoints Pauline Cunningham as Head of HR

HCML, one of the UK’s most comprehensive providers of rehabilitation treatment and care management solutions, has appoint…

Children’s Mental Health Week 2023 – family influence in good mental health following childhood traumatic injury

In recognition of the theme ‘Let’s Connect’ for this year’s Children’s Mental Health Week, the third article in our insig…

Children’s Mental Health Week 2023 – Coming to terms with traumatic injury

When it comes to supporting children who have suffered traumatic injury, there are further challenges to ensuring their m…

Children’s Mental Health Week 2023 – Supporting mental health after injury

This week is Children’s Mental Health Week and this year’s theme is ‘Let’s Connect’ which is all about making meaningful…

HCML Rebrands

We’ve come a long way since our beginning in 2003. Fast forward 20 years and things look a little different for HCML. HCM…

Croydon healthcare business shortlisted for Breaking the Silence Award at national awards

Dr Rebecca Brady of HCML, the Croydon-based healthcare business, has been named as a finalist for the 2023 Great British…

Selfcare Awareness Week

This week it’s Self Care Week, which focuses on educating people about self care and helping people to practice it. It’s…

HCML’s digital solution speeds up treatment time by 10 days

Our first of a kind Digital Rehabilitation pathway speeds up diagnosis and access to physiotherapy through self-help prog…

Black History Month – Meet Darlene Chitsa – Rehabilitation Case Manager

Black History Month – Darlene As we continue our Black History Month series, we’re joined by Darlene Chitsa, a rehabilita…

Black History Month – Meet Jerome Gray – Marketing Executive

As part of Black History Month this October, we’re celebrating some of our rising employees at HCML with a series of Q&A…

Meet Amal Nur, NMC Registered children’s nurse and HCML specialist case manager

How did you come to specialise in paediatrics? I have always wanted to be a nurse, specifically taking care of children….

The menopause: risks and treatment

The menopause: risks and treatment By Dr Rebecca Brady, Medical Director, HCML Everyone’s experience of the menopause jou…

HCML wins CMSUK Case Management (Large) Company of the Year

HCML have been awarded Case Management (Large) Company of the Year at this year’s CMSUK Awards. The awards celebrate case…

International Week of Happiness at Work

This week has been the International Week of Happiness at Work. It’s about increasing awareness of the importance of bein…

Menopause – What is the Menopause

Menopause, it’s a hot topic at the moment. It’s being talked about by politicians, GPs and women’s health advocates. Howe…

HCML acquires healthcare rm with focus on workforce health and wellbeing

HCML has acquired healthcare rm, the Employee Health Risk Management specialists. The acquisition will enable HCML to sig…

HCML appoints Samantha Hadley as Clinical Operations Manager

HCML are delighted to announce the appointment of Samantha Hadley as Clinical Operations Manager. In her new role, Samant…

HCML expands Corporate Services division following increased demand

HCML announces significant investment and expansion to its Corporate Services division. HCML has seen a 78% increase in t…

Supporting LGBTQIA+ in the workplace

This week our Medical Director Dr Rebecca Brady will host an internal session for our employees, alongside Helena Territt…

HCML featured in Brain & Spinal Injury Handbook 2022

Take a look at this year’s Brain & Spinal Injury Handbook, where our Clinical Lead for Spinal Injury, Lauren Paikin, talk…

HCML is a Great Place to Work®

We are very pleased to say that HCML has been officially Certified™ as a Great Place to Work®! To meet the requirements,…

Tips to keep your mental health in check

Mental health is influenced by so many lifestyle factors and affects the way we think, feel and act. Our Occupational Psy…

Mental health after traumatic injury – what to look out for

It’s generally well known that 1 in 4 people will experience a mental health problem of some kind each year in England, w…

HCML appoints James Cracknell as Ambassador

HCML has appointed James Cracknell, OBE, as its first Rehabilitation Ambassador. Cracknell will support HCML in championi…

Stress – what is it and how to recognise it

What is stress? Stress is the body’s reaction to feeling threatened or under pressure. The source of stress may be: But t…

Launching our new menopause policy

Ahead of International Women’s Day 2022, we’re proud to have launched our own menopause policy for HCML employees. Our Me…

Dr Rebecca Brady joins HCML as Medical Director

We’re pleased to announce that Dr Rebecca Brady has joined us as our new Medical Director. Dr Brady will oversee the clin…

How to support young people’s mental health following trauma

The theme for this Children’s Mental Health Week is ‘Growing Together’. Recovery following traumatic injury will involve…

Supporting employee mental health this Time To Talk Day

February 3 is Time to Talk Day, where mental health charity Mind and Rethink Mental Illness remind us all of the need to…

HCML consults on new NICE guidelines for ‘Rehabilitation after traumatic injury’

Today, a major new guideline has been published by the National Institute for Health and Care Excellence (NICE). HCML has…

HCML banishes ‘Blue Monday’ in support of the Samaritan’s #BrewMonday

Today, the third Monday in January and often referred to as ‘Blue Monday’, is generally thought of as the most difficult…

How far will the national strategy go to support people with Acquired Brain Injury (ABI)?

Last week the Government announced that they will be drafting a cross-departmental strategy on Acquired Brain Injury (ABI…

Calling for a national strategy to support people with Acquired Brain Injury (ABI)

Every 90 seconds someone in the UK is admitted to hospital with an Acquired Brain Injury (ABI).[1] Advances in healthcare…

HCML acquired by healthcare specialist investors Apposite Capital

We’re pleased to announce that HCML has been acquired by healthcare specialist investors, Apposite Capital. The acquisiti…

Introducing Gina Barker, Occupational Therapist and HCML rehabilitation case manager

We welcome Gina Barker to HCML as our latest rehabilitation case manager. Gina specialises in mental health conditions an…

Introducing Lindsay Reading, our new rehabilitation case manager

Lindsay Reading has recently joined us as a rehabilitation case manager. A registered nurse with over 20 years’ experienc…

HCML Clinical Lead awarded Case Manager / Rehabilitation Employee of the Year

HCML Children’s Service Clinical Lead Bob Butler has won the Insurance Post Claims Award for Case Manager / Rehabilitatio…

How to spot signs of poor mental health at work and what you can do

In light of World Mental Health Day on 10 October, we’re taking inspiration from Mind, the mental health charity, who joi…

Introducing Amy Gilder, Specialist Spinal Cord Injury Case Manager

Meet Amy, our new Specialist Rehabilitation Case Manager. From studying at Harvard to working at the National Spinal Inju…

Introducing Sarah Johnson, Specialist SCI & ABI Rehabilitation Case Manager

An experienced physiotherapist, Sarah has worked in a variety of specialist rehabilitation roles, including acute care an…

Introducing Joanna Eksteen, Specialist Spinal Cord Injury Rehabilitation Case Manager

From managing multidisciplinary teams to organising complex care packages of rehabilitation for clients, we get to know n…

BOLSTERING LIFE-CHANGING INJURY CARE AT HCML

HCML has bolstered its team of specialist case managers with three high profile clinicians who are expert in managing lif…

Calculating the real costs of sickness absence

More active management of sick leave could save the UK economy £56 billion each year in lost time, management costs and p…

Patient preference system digital breakthrough

A new online platform from HCML allows patients and stakeholders to digitally manage physiotherapy treatment journeys fro…

Rehab Provider of the Year Finalists!

HCML is thrilled to be announced as finalists for the Rehab Provider of the Year in the fabulous Personal Injury Awards 2…

A better patient journey and a gold-winning formula

The aggregation of marginal gains helped Team GB to earn their greatest haul of cycling gold medals at the 2012 Olympics….

Managing growth in professional case management

Rebuilding lives is part of everyday life for Keith Bushnell and his team. Yet Bushnell, who took over at the helm of HCM…

NASA breakthrough delivers outstanding results and ‘phenomenal’ confidence boosts

HCML has always supported the use of equipment innovations to transform rehabilitation outcomes. Its clinical operations…

SMART goals in the face of adversity

Two gruelling days of plunging 30 foot into freezing water and navigating cave pools gave two HCML employees the chance t…

HCML strengthens management team for spinal and catastrophic injury

HCML has strengthened its specialist case management team to transform the lives of clients facing life-changing injury i…

Dedicated staff run to raise funds for the Spinal Injuries Association

Dedicated staff run to raise funds for the Spinal Injuries Association Six members of HCML staff took part in the Great…

HCML launches comprehensive one stop Treatment Services offer

HCML is launching a comprehensive one stop Treatment Service to insurers and claimant solicitors to co-ordinate hospital…

MEDICAL MISSION DRIVING HCML

HCML’s chief medical director, Dr Alex Smallwood, is part of a new drive to improve rehabilitation outcomes for patients…

Long term absence management starts at day one

Every long term absence begins with a single day off. Now HCML has created a new way to capture individual sick-leave cas…

BABICM accreditation for Rosie

Congratulations to our very own Specialist Case Manager Rosie Dickson who has recently gained accreditation with BABICM …

Driving clinical quality through big data audit

Building internal audit and scrutiny tools in a clinical organisation can often be driven by service level agreements, ke…

HCML mission to lead and build in spinal injury

HCML has announced a new mission to transform the lives of clients facing life-changing injury and become the market lead…

Stronger serious injury care

The multi-track and telephonic rehabilitation services team at HCML has a new manager, David Staines, who has joined from…

HCML partners with Physitrack

Home exercise is a massive part of any rehabilitation plan for physically injured patients, but patients expected to stic…

HCML launches dynamic catastrophic injury service for PI patients

HCML has launched a catastrophic injury case management service to help personal injury lawyers improve results for clien…

Cutting the MSK misery and burden

A unique new partnership between babylon and HCML is set to ease the pain of back, neck and muscle problems which strip 3…

NEW PEOPLE BOOST CATASTROPHIC CARE AT HCML

HCML has bolstered its catastrophic injury case management services to care for more patients and their families with new…

Positive thinking on workers’ health

Rebuilding individual’s lives is part of everyday life for CEO Keith Bushnell’s team, helping people recover speedily fro…

HCML launches the next-generation of catastrophic injury assessments

HCML’s new Acute INA has been tailored to ensure clients receive the highest standard of care required to maximise their…

Tom Thornton rejoins HCML

Tom Thornton rejoined HCML on Monday, 22nd February as Head of Innotrex. He is a member of HCML’s Leadership Team and wil…

HCML appoints new HR director

Lauren Brownlow joins HCML on 8th February as HR Director. Lauren will be putting together a people strategy to underpin…

HCML selected to provide support for Alton Towers crash victims

Merlin Entertainments, the owner of the popular Alton Towers theme park, has selected HCML to assess the long term needs…

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Numbers do not lie

26,000

The number of people we support each year

85%

of clients said HCML listens to and values their input.

248

The number of customers that refer to us each year

15.8

On average, the number of days we reduce absence by

Steve Barker

Head of Personal Injury Operations

Kate Barton

Head of Personal Injury Service Development

Vish Buldawoo

Managing Director of Corporate Health & Wellbeing

Keith Bushnell

Non-Executive Director

Pamela Gellatly

Pamela Gellatly

Strategic Development Director

Nick Delaney

Non-Executive Director

Debbie Downham

Director of Clinical Governance

Paul Hardwick

Director of Finance, Rehabilitation Services

David House

Non-Executive Director

Chris Howell

Director of Business Intelligence & Transformation

Steve Barker

Head of Personal Injury Operations

Kate Barton

Head of Personal Injury Service Development

Vish Buldawoo

Managing Director of Corporate Health & Wellbeing

Stuart Butler

Director of Insured Health Services

Pauline Cunningham

Director of Human Resources

Gareth Davies

Director of Business Operations